Welcome to EstateRelays LLC (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of the services, website, communications, and related platforms operated by EstateRelays LLC, including our website located at EstateRelays LLC. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our website or services. Agreement to Terms By accessing our website, submitting information through our forms, communicating with us, or using our services, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy. You also agree that electronic communications, agreements, notices, and records satisfy any legal requirements that such communications be in writing. Description of Services EstateRelays LLC provides digital marketing and website-related services for local businesses, including but not limited to: Website development Lead generation systems CRM setup and management Business automation services Customer communication systems SMS and phone communication support Marketing-related technology solutions We use platforms and third-party service providers, including GoHighLevel, to manage customer communications, forms, workflows, automation, contact management, SMS messaging, phone calls, and operational services. Users may receive communications through email, phone calls, voicemail, and SMS when consent has been provided. User Responsibilities By using our services, you agree to: Provide accurate and truthful information Use our services only for lawful purposes Maintain the confidentiality of your account information where applicable Not misuse or interfere with our systems or services Not attempt unauthorized access to our systems or data Comply with all applicable laws and regulations You are solely responsible for any information you submit through our website or communication systems. Acceptable Use You agree not to use our services to: Violate any applicable law or regulation Send unlawful, abusive, fraudulent, or misleading communications Upload or distribute malicious code or harmful content Interfere with website functionality or security Use automated systems to abuse or overload our systems Engage in unauthorized marketing or spam activities We reserve the right to restrict or terminate access for violations of these Terms. Payments & Billing If applicable, users agree to provide accurate billing information for purchased services. Payments for services are due according to the agreed billing terms between EstateRelays LLC and the customer. Failure to make timely payments may result in suspension or termination of services. All fees are non-refundable unless otherwise agreed in writing. Third-party payment processors, including Stripe, may be used to process transactions securely. SMS Messaging Terms By opting in to receive SMS communications from EstateRelays LLC, you consent to receive text messages related to customer support and appointment booking communications. You can cancel the SMS service at any time. Just text "STOP" to 480-520-3949. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at caleb@estaterelays.com or 480-520-3949. Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive appointment-based and customer support only messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Consent to receive SMS messages is not a condition of purchase. EstateRelays LLC only sends SMS messages to users who have provided consent to receive such communications. SMS consent data is not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. If you have any questions regarding privacy, please read our privacy policy: EstateRelays LLC Privacy Policy Intellectual Property All content, branding, graphics, logos, text, software, website materials, and related intellectual property provided by EstateRelays LLC are owned by or licensed to the Company and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or exploit any content without prior written permission. Third-Party Platforms & Services Our services may integrate with third-party providers, including: GoHighLevel Stripe Mailgun Google Analytics We are not responsible for interruptions, errors, or issues caused by third-party platforms or providers. Disclaimers All services and website content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. EstateRelays LLC does not guarantee: Continuous availability of services Error-free operation Specific business results Uninterrupted communications Compatibility with all devices or systems To the fullest extent permitted by law, all warranties are disclaimed. Limitation of Liability To the maximum extent permitted by law, EstateRelays LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from: Use of or inability to use our services Communication delays or failures Loss of business or profits Data loss Third-party service interruptions Unauthorized access to systems Our total liability for any claim shall not exceed the amount paid by the customer for services within the preceding three months. Indemnification You agree to indemnify, defend, and hold harmless EstateRelays LLC, its owners, employees, contractors, affiliates, and service providers from any claims, liabilities, damages, costs, or expenses arising from: Your use of the services Your violation of these Terms Your violation of applicable laws Any misuse of communications systems or platforms Termination We reserve the right to suspend or terminate access to services at our discretion, including for violations of these Terms, unlawful conduct, misuse of communications systems, or non-payment. Termination does not waive any rights or obligations accrued prior to termination. Governing Law These Terms shall be governed and interpreted under the laws of the State of Arizona, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the appropriate courts located in Arizona. Changes to Terms EstateRelays LLC may update these Terms from time to time. Updated versions will be posted on this page with a revised effective date. Continued use of our services after updates constitutes acceptance of the revised Terms. Contact Information EstateRelays LLC 1111 E University Dr Tempe, AZ 85288 United States Phone: 480-520-3949 Email: caleb@estaterelays.com Website: https://estaterelays.com/ Last Updated: May 25, 2026